Privacy Policy

Introduction

Welcome to https://social-media-marketing-queensland.thebestlocalpro.com (referred to as “we,” “us,” or “our” throughout this policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our primary website at https://social-media-marketing-queensland.thebestlocalpro.com.
Any mobile applications or software developed and maintained by us.
Online services and products offered through our platform.
Interactions between users and our team via email, phone, or text messages.

Please note that this policy does not extend to external platforms, applications, or services linked from our website, each of which operates under its own privacy policies. We encourage you to review these third-party policies carefully.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data based on different interactions:

Authorized User Activities: When you create an account and use our applications or services, we collect and process your personal information for the provision of these services.
Website Visits: If you visit our websites, we may track your interaction with cookies, web beacons, or similar technologies to enhance user experience and gather analytics.
Communication: We communicate with users through various channels, including newsletters, promotional emails, phone calls, and text messages (SMS). By opting into these communications, you agree to receive and process this information from us.

Personal Data Collection

We collect a range of personal data, categorized as follows:

Account Information: This includes your user name, email address, and password used to access our services.
Payment Details: We securely store payment information, such as credit card numbers or bank account details, required for subscription plans or one-time purchases.
Financial Records: For billing purposes, we may collect and retain financial data related to transactions on our platform.
Purchase History: Details of products or services purchased from us, including quantities, dates, and transaction amounts.
Mobile Device Identifiers: We may access unique device identifiers (UDIDs) or similar information from your mobile device for the purpose of personalization and analytics.
Location Data: With your consent, we can collect data about your location to provide location-based services or personalized content.
Feedback and Reviews: Any comments, reviews, or feedback you submit through our platform are also considered personal data.
Social Media Information: If you choose to connect your social media accounts with our service, we may access and store information from these accounts (subject to their privacy policies).
Product Preferences: Data about products you view, search for, or purchase on our site helps us tailor recommendations and improve your shopping experience.

We collect this data through direct input from you, automatic tracking technologies, and third-party sources, ensuring compliance with all relevant privacy regulations worldwide.

Cookies and Tracking Technologies

We utilize cookies and similar technologies to enhance user experience and provide analytics insights. Here’s a breakdown:

Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like secure login and navigation.
Preference Cookies: We use these cookies to remember your preferences, such as language settings or display options.
Analytics Cookies: These enable us to understand how visitors interact with our site, providing insights into user behavior and improving our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We adhere to data retention policies as required by law and for legitimate business purposes:

Account Information: We retain account details until the associated services are terminated or your request for deletion is fulfilled.
Payment and Financial Data: This information is kept securely for billing, fraud prevention, and tax obligations, in compliance with relevant regulations.
Purchase History: We store this data indefinitely for internal analytics and to personalize future shopping experiences.
Other Personal Data: The retention period varies based on the type of data and the purpose collected, after which it is deleted or anonymized.

Security Measures

We have implemented robust security measures to protect your personal data:

Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
Secure Third-Party Processing: For certain functions, we engage trusted third-party service providers who comply with strict security standards.
Access Control: Access to your personal data is restricted to authorized personnel and processed in accordance with our privacy practices.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data, please contact us immediately so that we can take appropriate action.

Your Data Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

Access: You have the right to request access to the personal data we hold about you.
Rectification: You can ask us to correct or update any inaccurate or incomplete information.
Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your personal data.
Restriction: You may limit our processing of your data under specific circumstances.
Data Portability: We provide options for you to transfer your data to another controller, if applicable.
Objection: You have the right to object to the processing of your data, and we will respect these objections unless legally justified.
Non-Discrimination: Our processing activities must not be based on discriminatory grounds.
Appeals/Complaints: You can file complaints or appeals with us regarding our handling of your personal data.
Withdrawal of Consent: If we rely on your consent, you have the right to withdraw it at any time.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe and provide assistance as required by law.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, with revised policy versions available for your review.

Contact Us

For any inquiries, requests for data access, corrections, or unsubscriptions, please contact us:

Email: [email protected]
Mail: Privacy Team, Social Media Marketing Queensland, [Address]

We appreciate your trust in our company and are committed to maintaining the highest standards of data protection and privacy.